Frequently Asked Questions (FAQ)

Do you ship across India?

Yes, we currently ship to locations across India.

How long will delivery take?

Kerala orders are generally delivered within 7 working days. Deliveries outside Kerala usually take 10–15 working days.

How are shipping charges calculated?

Shipping charges are displayed during checkout before payment.

Can I cancel my order?

No. Once an order is placed, it immediately enters processing and cannot be cancelled.

Do you offer returns or exchanges?

No. Returns and exchanges are not accepted except in cases where a product arrives damaged.

What should I do if I receive a damaged item?

Please send a clear unboxing video within 24 hours of delivery along with your order details. Our team will review the issue and assist you.

Why does the product color look slightly different?

Minor color variations may occur because of photography lighting, screen brightness, and device display settings.

How can I contact RUBY MIST BOUTIQUE?

Email: rubymistboutique@gmail.com

WhatsApp:
+91 9496221959
+91 9745221959

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